Is Foundever a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Foundever have rated their employer with 4.2 out of 5 stars in 1,408 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Foundever .

Does Foundever pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Foundever with 4.0 out of 5 stars based on 1,408 anonymously submitted employee reviews. This is 7.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4426) , Customer Service Representative (CSR) (1505) , Customer Service Professional (762) , Customer Service Agent (697) , Customer Service (425) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1066 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 663 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 466 reviews)); "Environment is good and Benefits" ((in 458 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 377 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1165 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 775 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 237 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 128 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 126 reviews))

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Foundever

Foundever Customer Service Representative CSR reviews

4.2

84% would recommend to a friend

(1,408 total reviews)

Laurent Uberti

89% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Customer Service Representative (CSR) employees have rated Foundever with 4.2 out of 5 stars, based on 1,408 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Foundever is rated 21% above average by Customer Service Representative (CSR) professionals compared to other employers within the Télécommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jun 19, 2026

Nice environment but lacks indoor activities and gym

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Lot of trees Respectful security Good transport Cleanliness Great cafeteria

Cons

Dogs More indoor games Gym Leave issues Cab application

3.0

Jun 19, 2026

Great environment with good transport and cafeteria

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Lot of trees Respectful security Good transport Cleanliness Great cafeteria

Cons

More indoor games Gym Cab application Systems

4.0

Jun 18, 2026

Good managers but inflexible scheduling and limited growth

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good managers ample work available

Cons

inflexible scheduling lack of upward movement

Viewing 7 - 9 of 1,408 Reviews

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Foundever reviews FAQs

Foundever reviews Foundever Customer Service Representative (CSR) reviews

Foundever

Foundever Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice environment but lacks indoor activities and gym

Great environment with good transport and cafeteria

Good managers but inflexible scheduling and limited growth

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