Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

How satisfied are employees working at Foundever?

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4426) , Customer Service Representative (CSR) (1505) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (425) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1066 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 663 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 466 reviews)); "Environment is good and Benefits" ((in 458 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 377 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1165 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 775 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 237 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 128 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 126 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

What are the top reviewed Foundever locations?

Wasquehal , Paris , Romainville , La Rochelle , Rouen , Pau , Nancy , Périgny , Saint-Étienne , Cournon , Juillan , Blois , Saint-Étienne , Clermont-Ferrand , Pont , Tarbes , Bordeaux , Bobigny , Villeneuve-d'Ascq , Francheville , Casabianca , Nantes , Lille , Roubaix , Vineuil , Vervins , Festalemps , Fessanvilliers-Mattanvilliers , Trie-sur-Baïse

Foundever reviews

3.9

78% would recommend to a friend

(19,250 total reviews)

Laurent Uberti

84% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,250 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews

3.0

Sep 11, 2022

Great Supervisors. Other support staff is HORRIFIC

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Immediate direct supervisors on my campaign have been terrific and really have your back as long as they can see you are putting reasonable effort. Work at home

Cons

IT: rare to find a rep that knows a power cord from a piece of string . Advice such as "your browser and window tabs are overheating" or telling you to turn off your computer so they can "check something on the back end" are extremely common. HR: completely and utterly 100% incompetent. They have lost action request emails, failed to provide time sensitive documents without supervisor getting involved and outright ignore or "fail to understand " so therefore don't answer pertinent questions about further needed steps.

2.0

Sep 8, 2022

Only good as a temporary job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pays okay, fruit and cakes on fridays

Cons

Stressful work environment, drains the soul and will to live

2.0

Sep 6, 2022

Customer Service hell

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy and fast recruitment, no experience or skill needed, almost everyone will be hired. Pay is decent if you have no degree or education. Payday every 3rd weekday of a Month, no delay. Full home office after training.

Cons

Idiot customers makes you feel just like in hell Overall job feels like slavery, you are chained to your desk and cannot leave for a walk when you feel like it. Very stressful, you have to fit to too many measure numbers, such as AHT, QI, AWT, etc... Breaks are a joke. 30 minutes for lunch and 2x15 minutes are just ridiculous. Dead end job, no chance to make it better at all.

Viewing 523 - 525 of 19,250 Reviews

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Reviews by job title

Great Supervisors. Other support staff is HORRIFIC

Only good as a temporary job

Customer Service hell

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