Foundever reviews

3.9

78% would recommend to a friend

(19,237 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Sep 29, 2022

Good place

Recommend
CEO approval
Business Outlook

Pros

It's a decent company to work for

Cons

You need to provide your own monitors It's not really stable They kept cutting hours

1.0
Sep 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Able to work from home

Cons

Micromanagement. Constant pressure to finish calls in 10 minutes or less, regardless of whether or not customer's issue was being solved. When sales quotas were implemented, we were still expected to continue to answer calls in 10 minutes or less, even though sales calls were much longer than troubleshooting calls. Another negative was that the break times were very short (two 10-minute breaks and one 30-minute lunch for an 8.5 hour shift).

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Foundever Response
3y
Thank you for sharing this honest review. We always want our associates to feel comfortable sharing their experiences with us, good or bad. We understand that giving good customer service to your customers is important to you along with having a good work life balance. We will definitely share your feedback. Kim from Sitel Group
1.0
Sep 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home. Health and Pension Benefits. Nice coworkers. Commission. Perkopolis.

Cons

Minimum Wage. Multiple Complicated Systems. Unorganized Hiring. Rushed Training. Little to no support.

Viewing 517 - 519 of 19,237 Reviews

Glassdoor has 24,691 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.