Foundever reviews

No Enhanced sick pay, can only see your rota for next 3 weeks, extremely old outdated systems to use , I think I must now have to load about 14 -16, more stuff to do but no more time, different programs and learn to use all, not all can be copied between. Systems for ever having issues crashing etc, manually have to enter some complicated orders and now having to correct ""mistakes"" buy other staff who don't seem trained well or constantly shirking their responsibilities. Company not bothered about your stress levels all about them first, (No sick pay) can't report bad staff any more option removed recently and not reimplemented

Where do I Begin? He will be overwhelmed with expectations as his company and their client expect way too much from the people that do customer service. They often blame the client for things and policies that they themselves create.. management is more interested in telling you what you do wrong, as opposed to trying to encourage you and help you. They’ve call handle times and make you to customer service for the stopwatch they’re worried about how long each call takes as opposed to actually helping a customer.. they will beg you to work extra hours and their excuses always that you work from home therefore, you should be available to work longer hours.