Foundever reviews

3.9

78% would recommend to a friend

(19,222 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 3, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. Fully remote position

Cons

Pay is quite poor for the work done

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Foundever Response
1y
Thank you for your balanced review! We agree that working from home is a valuable benefit that enhances work-life balance. We also recognize the importance of competitive compensation for our associates, which is why we conduct regular market analyses to ensure we remain competitive. Kim at Foundever
2.0
Jun 29, 2024
Recommend
CEO approval
Business Outlook

Pros

It's a job that pay the bills.

Cons

Chaotic, loud, unprofessional, supervisors are petty and ill equipped to lead.

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Foundever Response
2y
We appreciate your candor on your review. We understand that customer service can be stressful sometimes for both our associates and customers. This is why we implemented our MAX(My Associate Experience) Program. MAX allows our associate's voices to be heard and share their ideas on how we can improve our benefits, tools, and training for both associates and managers. We will share your experience with the appropriate teams. Jasmin at Foundever
2.0
Jun 11, 2024

RUN FAST AWAY!

Recommend
CEO approval
Business Outlook

Pros

None to be mentioned, I initially enjoyed working for this company but they have been in a steady nose dive on positions, pay and reductions in positions for no reason since going from Sitel where I initially worked for to joining with Sykes and now being called Foundever

Cons

FAVORTISM FAVORTISM and did I mention FAVORTISM. Lack of communication across the board from operations to the learning and development department. Many good employees and lower level management slip thru the cracks because it seems not one of the senior management cares for the loyal spotless record employees

Viewing 457 - 459 of 19,222 Reviews

Glassdoor has 24,672 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.