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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,221 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Reviews by job title

      19K reviews
      1.0
      Jan 21, 2025

      Customer Service Advisor

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Salary and meals included

      Cons

      Constantly changing shifts Management put all the workload on agents Empty promises Promotes new job opportunities then it's already filled way before advertisement

      2.0
      Jan 8, 2025

      Not a good place to work, unless you absolutely need to work remotely

      Subject matter expert (sme)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work possibilities were available when I joined the company

      Cons

      Salary is terrible, team management is abysmal and team leaders are not qualified to actually lead a team, depending on account you work for you might be required to work weekend days with one day notice

      avatar
      Foundever Response
      1y
      Thank you for sharing your feedback with us. It’s great to hear that you’ve been able to take advantage of remote work as a flexible and productive way to balance your professional and personal life. Your thoughts on management styles and the work environment are incredibly valuable to us. We are dedicated to fostering a supportive workplace where every team member feels valued and respected. Your insights into management practices and employee well-being help us identify opportunities for meaningful improvements that enhance the experience for everyone on our team. We truly appreciate your thoughtful feedback! ~ Julia from Foundever
      2.0
      Oct 25, 2024

      NOT RECOMMENDED

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open to newbies, since they can take advantage of you.

      Cons

      🚩Slow, uncoordinated onboarding process. (They will even send you multiple interview invitation even if you've been staying with the company for quite some time). 🚩 Changes to the account or your employment will only be cascaded whenever they want without any prior notice. 🚩 Company culture is toxic, based on my experience. 🚩 Delayed backpay. You'll have to tag NLRC/DOLE to your email, otherwise you won't hear from them. 🚩 They can't provide any sufficient information on why they will tag people on floating status. Management lies so much about how things are going just to cover up their mess. 🚩 People are left hanging. They even place the employees on either reprofile or floating ( and called redeployment to sugarcoat). Not recommended at all.

      Viewing 448 - 450 of 19,221 Reviews
      Related searches: Foundever jobs | Foundever salaries | Foundever benefits | Foundever interviews
      ReviewsFoundever reviews

      Glassdoor has 24,669 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.