Foundever reviews

3.9

78% would recommend to a friend

(19,221 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
5.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

🌟 Reflecting on My Time at Foundever After spending 2.5 years as a **Customer Service Professional** at **Foundever**, I can confidently say it was a truly valuable chapter in my career. The company fostered a positive and collaborative work culture where learning, growth, and teamwork were genuinely encouraged. From day one, I received excellent training and support that helped me strengthen my communication skills, handle challenging customer interactions with confidence, and grow professionally in a fast-paced environment. The leadership team was always supportive, and I appreciated the open-door policy that made it easy to share ideas and concerns. One of the best aspects of working at Foundever was the sense of community. I worked with talented, friendly colleagues who were always willing to help and uplift each other. Together, we focused on delivering outstanding service and creating positive customer experiences every day. I’m thankful for the opportunities, friendships, and lessons I gained during my time at Foundever, and I’m proud to have been part of such a dynamic organization. 🔹 #CustomerService #CareerGrowth #Foundever #ProfessionalDevelopment #Teamwork

Cons

* The fast-paced nature can be challenging at first, but it helped me grow quickly * Shift flexibility may vary depending on the account, so adaptability is key * Metrics-focused environment, which can feel demanding—but it also drives performance and accountability * Opportunities for advancement are available, but may require patience and persistence

1.0
Jul 2, 2025

Honest review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful coworkers (csr's, team leads)

Cons

Permanently laid me off with zero notice after a mental health leave of absence. As well as permanently laying off many of my fellow colleagues due to not having jobs but continues to post job ads. Also doesn't offer any good mental health services only kii health and my therapist said it's garbage and i agree.

1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

None that I can say without lying

Cons

Low salary, Inept and greedy management from lower tier all the way up to the country director in Greece. No real work/life balance. No salary increase for more work. Management style is driven by fear and bullying.

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Foundever Response
1y
Thank you for sharing your honest feedback. We're sorry to hear about your negative experience — this is certainly not the work environment we aim to create at Foundever. We take concerns about management style, work-life balance, and compensation seriously, and feedback like yours helps us identify areas where we need to do better. If you feel comfortable, we encourage you to share more details directly and confidentially with our team at Greece_HumanResourcesTeam@foundever.com so we can look into this further. We appreciate you taking the time to provide your perspective. Anna from Foundever
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