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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,219 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Reviews by job title

      19K reviews
      2.0
      Mar 5, 2026

      Interesting job but too much pressure

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues Interesting product to learn working in Posible bonus for performance

      Cons

      High targets to get the bonus (more dificcult every month) Small time to work on a case after a call (wrap-up) As an agent you cant behave as a human you must be a machine, if a user gives you a bad review its always your fault, because of course you cant be a human and there is no support about it from your supervisors. There is a lack of supporting tools for agents as FS or TLs in working hours

      1.0
      Mar 2, 2026

      The very definition of "Dead End"

      Back office specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers were great, direct supervisor was a really good person in spite of the culture

      Cons

      Sub-par pay, virtually no room for improvement or advancement, barely passable PTO structure, no sick time, horribly expensive medical coverage (which is based on a tiered system where management pays less for better coverage), leadership has no problem blatantly lying during the interview process, ridiculous security policies that make no sense (and are NOT determined by the contracted company, regardless of what leadership will say). All around a really unpleasant experience, all except the co workers and direct supervisor I had, but that was certainly in spite of the company and not because of it.

      avatar
      Foundever Response
      3mo
      Thank you for sharing your feedback. We’re glad to hear you had positive experiences with your co-workers and direct supervisor. At Foundever, we offer a robust suite of health and welfare benefits to help you care for yourself and your family. We’re continuously reviewing our benefits and rewards programs to best support our associates. We understand that career growth, compensation, and benefits are important to our associates, and we value your perspective. We conduct regular market analysis to help ensure we remain competitive. We will share your experience with the appropriate teams to ensure your feedback is reviewed as we continue to improve. We are committed to fostering a supportive and rewarding workplace and appreciate you taking the time to share. Kim at Foundever
      2.0
      Jan 30, 2026

      Low pay

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire people quick

      Cons

      Management is very unprofessional, when you want to talk about something they will ambush you with HR, lie about what you have done (even if you have proof) and they will gas light you.

      Viewing 436 - 438 of 19,219 Reviews
      Related searches: Foundever jobs | Foundever salaries | Foundever benefits | Foundever interviews
      ReviewsFoundever reviews

      Glassdoor has 24,666 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.