Foundever reviews

3.9

78% would recommend to a friend

(19,218 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
1.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

it's a job i guess

Cons

it's a call center and people quit almost everyday, the progressive campaign got reduced a 50%, and then started hiring more people paying less

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Foundever Response
1mo
Thank you for taking the time to share your feedback and perspective. I understand that workplace experiences can vary, and feedback regarding communication, staffing, and career growth is important as teams continue working to support associates across different programs and environments. Foundever encourages associates to ask questions, share feedback, and raise concerns through leadership discussions, MAX, and People Services so teams can continue learning and improving. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for sharing your experience. Jasmin at Foundever
1.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

stable hours okayish pay and incentives

Cons

works you like robots, cant take a bathroom break, calls are non stop and they dont let you go into acw for 30 seconds in between to catch your breath and tale a sip of water. coaches dont know what their talking about in or out of training, will tell you one thing and then you get in trouble for following what they say because thats not actually how the metrics work. the metrics are impossible btw. QA is horrible

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Foundever Response
1mo
Thank you for taking the time to share your experience and feedback. I’m glad to hear stable hours and compensation were positive aspects of your time with Foundever. I understand fast paced customer service environments can sometimes feel challenging, and feedback regarding communication, coaching consistency, and operational support is valuable as teams continue working to improve the employee experience. Foundever encourages associates to share concerns and feedback through MAX and People Services so issues can continue to be reviewed and addressed appropriately. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for sharing your perspective. Jasmin at Foundever
Viewing 430 - 432 of 19,218 Reviews

Glassdoor has 24,662 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.