Foundever reviews

Tedious On Boarding Process (running around trying to get papers notarized that no one will notarize.) Training was horrible, you listen to someone talk via online meeting and fill in blanks on your emailed workbook, spent 120.00 USD for ink to print everything. Unorganized training with constant disruptions. Asked to handle to much for low pay. After training you are literally thrown in taking calls even if you or the entire class doesn't get it. At the end you can't even transfer directly to a supervisor they have to call the customer back. Anything other than your system blowing up is unpaid you get two breaks and a very short lunch. Outsourced from bigger companies so you get paid less than others that work for your same company but for less. PowerPoints should be available for agents at anytime except when updated for their reference. Schedule subject to change at annytime.

My experience working at Foundever Mumbai branch in the customer service chat support role. I was hired in the COX chat process and have been working at the company for one and a half months.Unfortunately, my experience at Foundever has been very negative. My trainer was verbally abusive and used abusive language. He also forced us to do sit-ups by grabbing our hands to our ears like children, even if we made small mistakes. This behavior was very aggressive and shameful, and I believe that the company should face a lawsuit for it.The management at the Mumbai branch is also pathetic. They are completely unaware of the abuse that is happening under their noses. I would not recommend working at Foundever Mumbai branch to anyone. It is a toxic work environment with a culture of abuse.