Foundever reviews

3.9

78% would recommend to a friend

(19,213 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews
4.0
Sep 20, 2017

Agent

Recommend
CEO approval
Business Outlook

Pros

Intense customer focus, no time limits on calls.

Cons

Constant change in sitting arrangements. Sometimes it's first come, first serve, sometimes it's assigned seating.

1.0
Sep 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home was necessary in my situation (disabled)

Cons

$9 with extremely small chance of raise (ever) for even the best employees. I've seen people who had been with Sitel 3+ years and were incredibly good at their job, doing huge work loads everyday and still never got a single raise. This company goes beyond that and will do dirty little tricks to prevent employees from making any sort of livable income. They won't even give 32 hours/week to full time employees when demand for workers is low (don't ask me how they get away with that). To top it all off, they fought my claim for unemployment insurance after they told me I was fired because I wasn't able to pay my internet bill ($9/hr for family of 4) and lied to the state and told them that I had quit! Which is not what they told me when I spoke with a supervisor. Spare yourself this aggravation.

2.0
Sep 7, 2017

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Informative, busy call center, friendly, great training.

Cons

Required to push customers into subscribing to services that they didn't need. Only to charge the customers a monthly fee, and later have to deal with a dissatisfied customer.

Viewing 355 - 357 of 19,213 Reviews

Glassdoor has 24,656 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.