Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

How satisfied are employees working at Foundever?

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4422) , Customer Service Representative (CSR) (1502) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (424) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (259) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1082 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 657 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 479 reviews)); "Benefits are good and fair" ((in 450 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 362 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1164 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 785 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 238 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 135 reviews)); "no bonus language (Italian);" ((in 129 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

What are the top reviewed Foundever locations?

Wasquehal , Paris , Romainville , La Rochelle , Rouen , Pau , Nancy , Périgny , Saint-Étienne , Cournon , Juillan , Blois , Saint-Étienne , Clermont-Ferrand , Pont , Tarbes , Bordeaux , Bobigny , Villeneuve-d'Ascq , Francheville , Casabianca , Nantes , Lille , Roubaix , Vineuil , Vervins , Festalemps , Fessanvilliers-Mattanvilliers , Trie-sur-Baïse

Foundever reviews

3.9

78% would recommend to a friend

(19,213 total reviews)

Laurent Uberti

84% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,213 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

Reviews by job title

19K reviews

2.0

Mar 19, 2026

Foundever

Manager

Recommend

CEO approval

Business Outlook

Pros

Good local colleauges, linkedin learning subscription

Cons

Bad salary, there is no annual raise for years, weak leadership, there is no employes care just on a marketing level.

1.0

Mar 18, 2026

horrible skeezy company

Customer service representative for usaa

Recommend

CEO approval

Business Outlook

Pros

stable hours okayish pay and incentives

Cons

works you like robots, cant take a bathroom break, calls are non stop and they dont let you go into acw for 30 seconds in between to catch your breath and tale a sip of water. coaches dont know what their talking about in or out of training, will tell you one thing and then you get in trouble for following what they say because thats not actually how the metrics work. the metrics are impossible btw. QA is horrible

Foundever Response

1mo

Thank you for taking the time to share your experience and feedback. I’m glad to hear stable hours and compensation were positive aspects of your time with Foundever. I understand fast paced customer service environments can sometimes feel challenging, and feedback regarding communication, coaching consistency, and operational support is valuable as teams continue working to improve the employee experience. Foundever encourages associates to share concerns and feedback through MAX and People Services so issues can continue to be reviewed and addressed appropriately. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for sharing your perspective. Jasmin at Foundever

2.0

Mar 18, 2026

Not The Best, Not The Worst

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

- Paid more than anyone else - Easy job to get into the flow of - Leaders who are willing to work with you - Site often did little events for us to keep morale up

Cons

- Getting Accommodations is the equivalent of pulling teeth - Not for those who are easily offended or sensitive - 0 Job security, which is the reason for the turnover rate - They will fire you for being absent due to chronic illness - They will fire you over smaller things as well, such as forgetting to pay for a $2 snack

Foundever Response

1mo

Thank you for sharing your experience and perspective. I’m glad to hear pay, leadership support, and team morale efforts were positive aspects of your time with Foundever. I understand workplace experiences can vary, and feedback regarding accommodations, attendance processes, and job stability is important as teams continue working to improve the employee experience. Foundever encourages associates to share concerns and feedback through the MAX annual survey and People Services so situations can be reviewed appropriately. Additional feedback can also be shared directly at peopleservices@foundever.com. Thank you again for taking the time to leave a review. Jasmin at Foundever

Viewing 334 - 336 of 19,213 Reviews

Jobs at Foundever

Conseiller Relation Client F/H

Saint-Étienne

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Conseiller Relation Client F/H

Romainville

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Conseiller Relation Client F/H

Conseiller client La Rochelle (h/f)

Périgny

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Conseiller Relation Client F/H

Foundever

Foundever reviews

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Reviews by job title

Foundever

horrible skeezy company

Not The Best, Not The Worst

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