Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,209 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jan 23, 2019

      Great environment, ample opportunity!

      Learning specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to move up in the company, training is in depth and flexible, great attendance policy that is understanding of "life happens" moments, good benefits, team/family oriented environment, a lot of fun activities planned each month, management that started as regular Agents and worked their way up over time (easy to relate to them, and for them to relate to us), and a wide variety of schedules to choose when hired that remain static throughout your tenure.

      Cons

      Not necessarily a con, but the campaigns (companies) can change from time to time, so you may end up transferring to different ones, and the policies/procedures for each campaign are fast changing at times. This can be good or bad, depending on whether you like change.

      2.0
      Jan 16, 2019

      Contradictory company

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really friendly people. Very basic job so don’t have to think about it much. Room to move up the ranks (but for very little incentives).

      Cons

      Poor pay rate for the amount of rubbish you get from customers. Management unwilling to take ownership of escalated calls. False advertisement of initial role applied for. Very poor clocking in system, something needs to be changed about this. Very contradictory on the fact they’re not bothered by stats, but in reality they are. Work-life balance is neglected.

      avatar
      Foundever Response
      7y
      Thanks for taking the time to leave a review following your employment with us here at Sitel in Plymouth. However, we’re sorry to hear that you didn’t enjoy your time with us. We are currently in the process of implementing lots of positive changes across the site, some of which are already launched. This includes things such as choosing your schedule before starting with us to ensure that you work your preferred schedule, helping towards a better work/life balance. In terms of the role applied for, we will always provide full training to empower our employees with knowledge so that they are able to go above and beyond to help our customers and give the best service. Hopefully you’re happier in your current role.
      Viewing 322 - 324 of 19,209 Reviews
      Related searches: Foundever jobs | Foundever salaries | Foundever benefits | Foundever interviews
      ReviewsFoundever reviews

      Glassdoor has 24,651 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.