FedEx reviews

3.5

59% would recommend to a friend

(35,518 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

36K reviews
5.0
May 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The brand is second to none, the service is second to none and the employees are second to none. Our customer are top priority from the janitors to the CEO. We all share the same vision and as a result we are able to focus on our customers. I would be willing to bet that if asked every single employee could tell you what their purpose is and why. I would also be willing to be that the answer would always end with a customer driven purpose. We know why we are here. It isnt about us.

Cons

It is a very long day. When you strive for perfection which the company and the employees do there are frustrating moments when something goes wrong. Weather, technology blips. We dont want unsatified customers. We are in the business of delivering packages not bad news. We have long days because we want the customer to be able to go home on time.

4.0
May 15, 2008
Recommend
CEO approval
Business Outlook

Pros

people come first - it is a family environment. They don't lay people off. They are commited to making everyone feel welcome. The pay is good and the work is challenging. Everyone is willing to help and no question asked is stupid. There are ample opportunities for growth and moving up in the organization. You write your own way - if there is something you want to do, they allow you the freedom to take on that challenge and make it your own all the while engaging you with the right individuals to help you excel. Everyone bleeds purple - company pride is apparent and infectious!

Cons

There are some groups which are not as friendly. Overall, this company is not as friendly as the last corporation where I was employed - I think this has to do with the international flavor of FedEx versus the last corporation where I worked most of the people were from the Southern US. It often takes a while to find out who the correct people are to be working with on any given project because the company is so gigantic and along with that comes an enormous amount of red tape from legal and those processes many times hold projects up for an unecessary amount of time.

5.0
May 14, 2008
Recommend
CEO approval
Business Outlook

Pros

FedEx Services is the IT, marketing and sales subsidiary of FedEx Corporation that supports the major FedEx operating companies, including FedEx Express, FedEx Ground and FedEx Kinko's. With such a broad range of positions, it's easy to move between workgroups to continue learning and to avoid boredom in any single position. As an enterprise, FedEx is supported by an outstanding corporate reputation and one of the strongest, most recognizable brands in the world. Our position at the crossroads of global commerce and transportation makes FedEx and its business performance a leading economic indicator. Led by our founder, chairman, president and CEO Fred Smith, our senior leadership is widely respected in the investment community for its conservative approach and its commitment to long-term growth.

Cons

With our roots and core businesses in air and ground transportation, FedEx and its business performance are highly vulnerable to fluctuations in oil and fuel costs. In periods of escalating energy prices, FedEx -- like many businesses -- must manage costs very carefully and adjust short- and long-term priorities accordingly. Although FedEx has long adhered to an unofficial "no layoff" policy, this often leads to the discontinuation of many projects in mid-stream. While FedEx revenues are increasingly global, our core domestic express business has reached a plateau of maturity and is facing additional headwinds from the U.S. economy and a weaker U.S. dollar that limits demand for imports in the United States.

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