Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 538 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 129 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Tuition reimbursement is amazing if you're going to school for a degree, as they'll pay up to $1500/yr for undergrad courses and $2500/yr for grad courses." ((in 33 reviews)); "Great Company and culture." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 269 reviews)); "Bad management leads to big turn over" ((in 225 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 105 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 102 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

3.4

84% would recommend to a friend

(2,313 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Dec 28, 2010

Work When you have no other Job, You cant Run your House with the Salary

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Lots of Hours if you cant fall sick and dont want to go home 5 % 401(k) match back Promotion chances if you know who to kiss

Cons

Less Pay Incompetent Management No Work Life Balance Raises less than a quarter Performance reviews done by your manager but some one else who is being trained to do reviews for the next role

2.0

Dec 20, 2010

UNBELIEVEABLE

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009

Cons

Although, I had been given a Beacon award from the CEO of FedEx Office, Brain Phillips on March 20 in 2009 for my outstanding customer service, in delivering the Purple Promise. That prestige’s Beacon award was never given to me within the 24hour period in which all “Beacon Awards” from the Chief Executive of Operations are routinely presented. Consequently, this kudos was not given to me until October of 2009 (6 months later), after being discovered by Center Management and District Management during a Clean and Bright day at the store location in September 2009. Then one month later I was Administratively Transferred from the location to another location that takes “3 hours” to get to by public transportation. What was the purpose of going above and beyond dedication, devotion, commitment, keenness and loyalty for 10yrs “to reach the top” of one of Fortune Magazine top 100 companies to work for if this is how Beacon Award winner from the CEO of the company are treated at FedEx Office – I thought you just like to know. THANK YOU!! (Where am I now on disability of course - transferred block to return to old location)

1.0

Dec 14, 2010

Medicore

Account executive

Recommend

CEO approval

Business Outlook

Pros

No office National foot print Ability to stay in a position regardless of your performence

Cons

Pop Copy...seriously, have you ever spoken with some at the Retail side Poor Salary if you decide to move within organization ( Capped at 18% increase) Lack of understanding of Sales activity and motivation Poor Bonus structure

Viewing 2254 - 2256 of 2,313 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate