Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (236) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 551 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 136 reviews)); "Great boss and coworkers." ((in 76 reviews)); "Flexible scheduling and time off." ((in 33 reviews)); "Great Company and culture." ((in 32 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 264 reviews)); "Bad management leads to big turn over" ((in 242 reviews)); "Defiantly some really good and really bad managers out there." ((in 133 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 100 reviews)); "They never give raides new team members made more then old team members" ((in 95 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office reviews

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3.4

84% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 20, 2008

FedEx Office - Eh...Just Average

Senior center manager

Recommend

CEO approval

Business Outlook

Pros

Most employees are treated fairly (dependent upon a particular manager, however). Career opportunities are abundant as turnover and movement within the company occurs with regularity. FedEx Office has adopted a new focus on training and development and recently adopted increases to manager salaries and team member wages. On a day-to-day basis (if you are in the field), your days will not be too redundant.

Cons

Senior leadership is a revolving door as are shifting strategies and competing. The customers can be very demanding as the environment requires a constant sense of urgency, not to mention that there can be an overwhelming amount of information for a customer.

3.0

Jun 12, 2008

FedEx Kinko's is good opportunity! Quality people working towards a common goal

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good people to work with, great team work, great flexibility, work-life balance. FedEx Kinko's has people that want to make a difference.

Cons

Often takes time to get things accomplished. Some decisions aren't fully thought out, quick fix mentality. Communication is often an issue. Sometimes it takes awhile to get the right people involved.

4.0

Dec 29, 2016

Multitasking a must. Keep cool under pressure, highly physical job. Demanding. Must have people skills and patience.

Center consultant

Recommend

CEO approval

Business Outlook

Pros

Fun environment. Can be creative. Tools available to get your projects done right. Creativity encouraged. Scheduling around our lives while keeping the workflow in order.

Cons

Not much room for advancement. Must put in years of service to gain knowledge of all the machines. Lots of training. Shipping system is one aspect, as is printing another. Must have a general idea of computer knowledge as some times you need to wear many hats when dealing with technology. Too many expectations not paid enough for what is expected.

Viewing 2251 - 2253 of 2,312 Reviews

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