Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 538 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 129 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Tuition reimbursement is amazing if you're going to school for a degree, as they'll pay up to $1500/yr for undergrad courses and $2500/yr for grad courses." ((in 33 reviews)); "Great Company and culture." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 269 reviews)); "Bad management leads to big turn over" ((in 225 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 105 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 102 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

3.4

84% would recommend to a friend

(2,313 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 5, 2011

Soul Crushing Experience

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits. 401k, health insurance after 90 days, tuition reimbursement, paid vacation, sick days, and a generally flexible schedule.

Cons

Depending on your manager, it could be hell. They often expect the world from you. There's a lot of favoritism shown toward those that the managers like. Your job is to know everything about the store; from Shipping, to Copying, to some Tech Support, to Graphic Design. And, even if you know how to do it all, you're not compensated properly. Your education is useless if you're overqualified for the job as well--you get the same pay no matter what. It's near impossible to move up. And the yearly raises are generally in the form of cents, which will just cover the rate of inflation.

5.0

Aug 29, 2011

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits, and team environment.

Cons

Waiting for a promotional job can take years.

2.0

Aug 25, 2011

Great place to work...with the right management

Senior project coordinator

Recommend

CEO approval

Business Outlook

Pros

Pay and Benefits were great as a senior project coordinator I was making about 13.00 an hour. Regular customers were always great Maintenance was well maintained on the production copiers, it was 'ok' on the express copiers

Cons

Management incompetence was at an all time high when I left. My management of production, before she was fired, was an outside hire and had NO idea what she was doing. Management later became a horrible experience. Very little advancement opportunities unless you kiss a lot of butt. Sometimes we worked late except we were forced to clock out. The work needed to be finished but because of the cutbacks and economy we couldn't be compensated for it.

Viewing 2233 - 2235 of 2,313 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate