Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"The benefits are good and the company tries very hard to work with its employees and help them when needed." ((in 531 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 134 reviews)); "Great boss and coworkers." ((in 85 reviews)); "Great benefits including 401k matching, tuition reimbursement, etc." ((in 32 reviews)); "Great Company and culture." ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 223 reviews)); "Defiantly some really good and really bad managers out there." ((in 138 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 107 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 102 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Paris , Lyon , Gennevilliers , Marly

FedEx Office reviews

3.4

84% would recommend to a friend

(2,322 total reviews)

Brian D. Philips

67% approve of CEO

Company ratings over time

Ratings trend for the last 6 months (2,322 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Mar 1, 2012

It's OK, pays the bills

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

sometimes interesting customers make for good interaction

Cons

expectations of turn-a-round times, production equipment being down,

2.0

Feb 23, 2012

The work is simple but the management is killing the company.

Production coordinator

Recommend

CEO approval

Business Outlook

Pros

You'll get 70% off on express shipping and 50% off on ground shipping. Being open 24 hrs in many locations also allows for flexibility in scheduling.

Cons

Fedex may be great at processing packages and coordinating their shipping but they are terrible at production. The equipment is old and broken and printers are run years and years past their lifespans so that the most basic tools you need to work are not available. All quality/service problems are viewed as a matter of processing that can only be solved with their cumbersome software not by providing adequate tools. I've been told directly by executives that Kinko's was only bought for the retail space and Office hasn't had a profitable year since the purchase.

2.0

Feb 21, 2012

Very stressful place to work. Never fully staffed, customers very angry, a very hostile environement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This is a hard question for me coming from a teamember who has worked over ten years there and has suffered greatly. If I were to chose a reason it would be that they atleast give you 32 hours so that you can stilll get your benefits. If they can't they can move you to a differnet store where you can get your full hours. You get 70% off on most shipping which is nice. It is usually not a probllem to get time off but you have to keep fowling up.

Cons

The only way to get a significant jump in salary is to get into management. I have worked outside of management for nine years and only managed to get $2 raise in salary since I started in 2002. Guess what I'm not management material and I'm currently looking for a new job since inflation has surpassed my salary. Cant pay my bills with a $12 an hour salary in Nor CA.

Viewing 2215 - 2217 of 2,322 Reviews

Jobs at FedEx Office

Finishing Operator- Sewing

Retail Assistant Manager

Retail Assistant Manager

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's OK, pays the bills

The work is simple but the management is killing the company.

Very stressful place to work. Never fully staffed, customers very angry, a very hostile environement

Jobs at FedEx Office

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