Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 544 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 143 reviews)); "Great boss and coworkers." ((in 82 reviews)); "Great Company and culture." ((in 33 reviews)); "Tuition reimbursement and scholarships are available for students." ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 273 reviews)); "Bad management leads to big turn over" ((in 219 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 101 reviews)); "No training provided" ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Paris , Lyon , Gennevilliers , Marly

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FedEx Office

Part of FedEx

FedEx Office reviews

3.4

84% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 14, 2012

It's a Paycheck; just barely

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

Insurance, job security-FedEx isn't going anywhere anytime soon.

Cons

Absolutely no opportunity for advancement. You will die here. You are better off to transfer in to a manager position from an outside company. No incentive to do anything better. You do not get a lunch break, much less 2 ten minute breaks in a full days shift. The company only focuses on managers, regular old peons mean nothing and are not communicated to whatsoever-oh except the product of the month!! Make sure you shove those flash drives down peoples throats, because customer service means nothing and hitting your metrics is the only thing that anyone looks at.

4.0

Dec 13, 2012

Overall positive...outside of NYC

Senior center manager

Recommend

CEO approval

Business Outlook

Pros

Solid company, they tend to promote from within with plenty of advancement opportunities. Good benefits, pay rate is decent.

Cons

I worked for them in two very different areas of the country. NYC being one of them...and they try to run it like it's any other part of the country. This made my work to life ratio garbage as I was only home to sleep.

3.0

Dec 3, 2012

FedEx Office

Center manager

Recommend

CEO approval

Business Outlook

Pros

great benefits positve feedback at time

Cons

direction of company is mixed and has lots of uncertainties

Viewing 2161 - 2163 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Lead Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate