FedEx Office reviews

3.4

84% would recommend to a friend

(2,323 total reviews)
avatar

Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Nov 7, 2014

Pretty good team

Recommend
CEO approval
Business Outlook

Pros

I liked working with my team.

Cons

I didn't like being written up for not answering the phone within three rings when I was working with a customer. Also, one day I was the only person in the store when a big convention was in town and I just couldn't handle it by myself. Customers were so mad and I was running around like crazy doing the best I could, but I just couldn't keep up.

3.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Stable job. Finds new revenue streams to continue to expand.

Cons

Very demanding with lower than industry standard pay. Benefits used to make up for the gap but insurance benefits have been drastically reduced and cost more. Bonuses structured so they're almost impossible to obtain.

4.0
Oct 28, 2014

LOVED IT

Recommend
CEO approval
Business Outlook

Pros

Benefits were great. Paid time off, sick time, floating holidays and holiday pay. Tuition reimbursement. My coworkers were the best! Loved working with them. Flexible schedule, very flexible with school. Opportunities for advancement within the company.

Cons

Customers. The WORST thing about this job was the customers. Annoying and irritating or would get upset if you couldn't do something for them on the spot as if there's not a self service area where you can do your own work. Want you to do everything for them like go to their email and attach something, no do it yourself. Complain about prices like there isn't the library or staples.

Viewing 2140 - 2142 of 2,323 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.