FedEx Office reviews

3.4

84% would recommend to a friend

(2,323 total reviews)
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Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Apr 8, 2013
Recommend
CEO approval
Business Outlook

Pros

The co-workers and the regular customers who you can have a laugh with on a regular basis.

Cons

Employees are not trained properly. Management knows less than most employees. Outside hiring is given priority than internal promotions The wage for the amount of work,skill and knowledge required is too low. The staff is far too short staffed and if you walk in on a Sunday Evening you will see a ratio of 1 employee to 7 customers. The job can get stressful if you are understaffed and have customers constantly trying to get your attention. It is highly much more stressful when you are a Project Manager. The employee discount of 30% is less than what most of our account holders get (40% to 60% off) Management does not hold people accountable for being late, missing shifts, or not following protocol when giving away shifts.

3.0
Mar 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Plenty of advancement opportunity. I went from a Team Member to Senior Center Manager in under 5 years and I have to say that plenty of people in the company have taken an interest in me and developed me and I've built a great career out of it.

Cons

Being a manager at FedEx Office (especially an SCM) is a tough gig. No matter what you do your going to get beat up by your boss and your team members - this is to be expected in any manager position but at FedEx Office you are CONSTANTLY asked to do more with less. Printing is declining every year and our revenue declines as a company every year. Thus payroll and cost budgets are going to decline every year. It gets old managing a business that is in a constant state of decline. Plus even with the GREAT managers - nobody ever takes the time to tell you that your doing a good job it's just expected and that's your job - end of discussion.

Viewing 2137 - 2139 of 2,323 Reviews

Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.