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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.4

      84% would recommend to a friend

      (2,325 total reviews)
      avatar

      Brian D. Philips

      67% approve of CEO

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Jan 25, 2014

      If you can put up with it, then go for it

      Customer consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large, well-known company (FedEx) combined with the, now obsolete, Kinko's name makes for a reputable shipping and printing company that is somewhat reliable to work for. You are never doing the same thing every day, especially in production. It can be a fun job that will teach you a variety of skills.

      Cons

      The people working in the FedEx Office stores are given instructions from people who have never worked at a store a day in their life, ie: Express, Ground, corporate, 1-800-Go-Fedex, etc. This makes for a VERY frustrating experience. You watch a lot of undeserving people get promoted, as is the downside to many retail & customer service positions. Every store is run differently, rules and procedures are changing constantly which lead to price differences, policy differences, and ultimately customer complaints. The variety of this job, while a pro, can also be a con. The upper management is an unfortunate joke in most cases, but again, that can be said for many retail & customer service jobs.

      3.0
      Jan 24, 2014

      Great experience

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are great and benefits are good. Company really has a work/life balance for managers. Wide range of benefits to choose from and a ton of stuff is covered.

      Cons

      Salary and cost of benefits. Salary is low compared to other retail/restaurants for a GM position and the bonuses are hard to hit and low. Family medical benefits are extremely expensive for such a large company.

      Viewing 2059 - 2061 of 2,325 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,844 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.