Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

84% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.4 out of 5 for work life balance, 3.3 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (236) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 551 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 136 reviews)); "Great boss and coworkers." ((in 76 reviews)); "Flexible scheduling and time off." ((in 33 reviews)); "Great Company and culture." ((in 32 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 264 reviews)); "Bad management leads to big turn over" ((in 242 reviews)); "Defiantly some really good and really bad managers out there." ((in 133 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 100 reviews)); "They never give raides new team members made more then old team members" ((in 95 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office reviews

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3.4

84% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

67% approve of CEO

Ratings by category

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

2.8

Diversity & inclusion

2.6

Senior management

1.9

Career opportunities

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 5, 2026

Not bad

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy slow days which could also be a con depending on the person

Cons

Slow days. Occasional rude customers

4.0

Feb 1, 2026

Good calm place to work

Store associate

Recommend

CEO approval

Business Outlook

Pros

Good pay, easy clean work

Cons

Not always the most exciting

5.0

Jan 31, 2026

My Opinion

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Plenty of hours Great benefits

Cons

Retail customers Certain locations are short handed so you may be asked to work in other locations (Your choice) or cover call outs.

Viewing 37 - 39 of 2,312 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate