FedEx Office reviews

3.4

84% would recommend to a friend

(2,313 total reviews)
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Brian D. Philips

67% approve of CEO

FedEx Office has an employee rating of 3.4 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Apr 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent start rate (until you really get the experience) Learn a lot about customer service, printing, and finishing Some coworkers are good to work with Developed good relationships with customers

Cons

Your typical overworked and underpaid It gets insane especially during peak hours and holidays, you'll find yourself going nuts Working by myself for hours at a time was very difficult and lost business by having customers walk out EXTREMELY stressful! I can't even explain how stressful this job is Customers are very demanding sometimes and their stress will add on to yours, they expect things to be done right away

2.0
Mar 27, 2014

Pop Copy

Recommend
CEO approval
Business Outlook

Pros

a Paycheck pay some bills

Cons

Everything else about the job makes it unbelievably not worth it.

3.0
Mar 9, 2014
Recommend
CEO approval
Business Outlook

Pros

More often than not, many of the customers that came into the store were repeat customers so you got to know them, but there were new customers as well. Running production was a highlight of the job, but often got pushed aside until the last minute due to retail customer needs.

Cons

Management is out of touch with the reality of the job. They sit in their offices doing paperwork and are rarely willing to help with any of the production tasks. District managers need to realize that stores that aren't in a huge, wealthy area are not going to be as profitable as those stores that are. Store managers threatening to hold employees accountable for things customers are not willing to pay for need to be removed from their positions as an employee cannot force a customer to spend more than they are willing to spend just to get management's numbers to where they are "supposed" to be. Schedules that are promised are rarely upheld. Expect to work at least one weekend day, and in some cases both weekend days. Stores are understaffed and unappreciated as long as the monthly reports show any numbers in the red. Don't be fooled into thinking you are a part of a "family" as management would have you believe. You're a pawn in the success of management and will be treated as such. The equipment being used is lackluster at best. Cutters that can't cut straight lines, copiers that cannot print straight or even across the page, use of proprietary software that drastically changes the color of the printed document. The requirement to process documents through the proprietary software degrades the final product's quality more often than it makes prints look better.

Viewing 28 - 30 of 2,313 Reviews

Glassdoor has 3,830 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.