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      Ericsson

      Engaged Employer

      Ericsson reviews

      4.0

      78% would recommend to a friend

      (17,757 total reviews)
      avatar

      Börje Ekholm

      78% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Ericsson has an employee rating of 4.0 out of 5 stars, based on 17,757 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ericsson employee rating is in line with the average (within 1 standard deviation) for employers within the Télécommunications industry (3.6 stars).

      Reviews by job title

      18K reviews
      3.0
      Jan 4, 2015

      Great company, but PMO is going downhill

      Customer project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ericsson has one of the best benefit packages compared to any industry. The company does a good job in establishing a multi-year vision, but keep in mind that the vision is for the company, not for the employees. The people working in Ericsson (US and Sweden) in the internal organizations are some of the best!

      Cons

      The customer units (aka sales teams) are some of the worst I have dealt with in 20+ years in the telecom industry. They do not care to follow any process which makes operations' job very difficult. The project management office leadership wants PM's to be strong, but Ericsson's own processes and the fact that the customer units are at the top of the decision tree force the PM into a conflicting and weaker position. Ericsson C-level management in the US are pushing PM's and operations into more of a sales-oriented mindset, though this conflicts with global processes and the customer units won't loosen their grip on the customer relationships.

      3.0
      Dec 31, 2014

      Stable company, atmosphere is tolerable.

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, atmosphere is tolerable. Relatively stable company, few big layoffs (so far). Flexible, relatively good work life balance. Training opportunities.

      Cons

      Though technically fully supported, work from home not allowed. Open workplaces (moderate sizes, though). International workplace. One often has to cooperate with total strangers, whom one hardly understands. Division of responsibilities is not always clear. Management and development is mostly in "western" countries. Strong competition from "far eastern" countries. According to management, we are "cheap enough", though. Good for us.

      2.0
      Nov 10, 2014

      Cost obsessed, values and principles are not applied

      Services engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people have great perseverance and determination to succeed. Friendly and very skilled, people will always help. There is lots of opportunity to learn new skills in new technology areas.

      Cons

      if you goals align with the company's then you can get it a lot of Ericsson. However Ericsson will also happily take advantage as well. Long project hours, and no rewards and compensation are common place. The attitude of management is that employees should be grateful they still have jobs. A lot of words have gone into the new high performance culture, but these are not backed up by sincerity.

      Viewing 445 - 447 of 17,757 Reviews
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      ReviewsEricsson reviews

      Glassdoor has 21,653 Ericsson reviews submitted anonymously by Ericsson employees. Read employee reviews and ratings on Glassdoor to decide if Ericsson is right for you.