Epicor Software reviews

3.8

74% would recommend to a friend

(1,984 total reviews)
avatar

Steve Murphy

79% approve of CEO

73% positive business outlook

Epicor Software has an employee rating of 3.8 out of 5 stars, based on 1,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epicor Software employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The main positive aspect was the co-workers, who were generally supportive, collaborative, and friendly. Team members often tried to help each other, which made day-to-day work more manageable. Beyond that, there were few positive aspects, as management and organizational issues overshadowed much of the experience.

Cons

Compensation and benefits are below industry averages. The corporate headquarters remains largely unoccupied, appearing to serve more of an administrative purpose than a strategic one. Company culture feels fragmented, and recurring layoffs contribute to a sense of instability. The Automotive Aftermarket Parts analytics team faces significant management challenges. Leadership tends to be overly directive and resistant to new ideas, which limits employee autonomy and innovation. One long-tenured director, in particular, demonstrates a lack of leadership capability and professionalism expected in a modern technology environment. When concerns were raised through HR, the outcome appeared to negatively affect my role, suggesting limited accountability and a tendency to protect certain individuals in management. Overall, management lacks the depth of experience, academic background, and professional certifications typically required to effectively lead technology teams. Product managers are frequently asked to assume responsibilities outside their scope, such as acting as scrum masters and overseeing tasks in a generic Jira environment. Many managers appear to hold their roles either due to long tenure with the company or as a result of acquisitions from smaller organizations, where senior titles were retained post-merger. Additionally, recent workforce reductions seemed to disproportionately affect employees not working under visa sponsorship, raising concerns about fairness and transparency in layoff decisions.

4.0
Oct 26, 2025

Established company

Recommend
CEO approval
Business Outlook

Pros

Established Industry-focused ERP solutions, Good investment and progress in innovation and AI, expanding in India, Well-designed workspace, Hybrid model

Cons

Product silos—to focus more on products integrations and reusable components

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Epicor Software Response
2mo
Thank you for your time with Epicor over the past five to seven years. We're proud to hear that you've recognized our commitment to industry-focused ERP solutions, our investment in AI and innovation, and the growth we're experiencing in India. Thank you again for being a part of our team.
3.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

They don't want to pay you raises or promote you when they say they will

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Epicor Software Response
2mo
Your comments around compensation and career advancement are deeply concerning. We are committed to providing the resources you need to help you succeed. To hear that your experience has not reflected that commitment does not align with our standards. We strongly encourage you to connect directly with your HR Business Partner or manager to discuss your specific situation. Your career growth matters to us, and we want to make sure you have a supportive environment moving forward.
Viewing 70 - 72 of 1,984 Reviews

Glassdoor has 2,406 Epicor Software reviews submitted anonymously by Epicor Software employees. Read employee reviews and ratings on Glassdoor to decide if Epicor Software is right for you.