Epicor Software reviews

3.7

73% would recommend to a friend

(1,985 total reviews)
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Steve Murphy

79% approve of CEO

72% positive business outlook

Epicor Software has an employee rating of 3.7 out of 5 stars, based on 1,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epicor Software employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance is definitely here. Flexible time off has been amazing.

Cons

Disjointed leadership is an understatement. Digital strategy and positioning changes weekly and they have no way of communicating this effectively downward, so everyone’s always confused. Executive leadership is very old school and the overall culture here is pretty lackluster and inauthentic. There’s a huge lack of trust that starts at the top and trickles down to teams. The micromanagement is so strong and nothing like I’ve ever seen before. There’s also no form review process for direct reports to formally review their boss — how backwards is that? There sure is a review process for all direct reports to get evaluated upon, but nothing for us to provide formal feedback on our direct leader. Then when you see these leaders continue to rack up promotions without having any of their direct reports weigh in on how they actually are as a leader, it’s incredibly hard to watch. Needless to say, HR is subpar here. There’s little to no communication about important matters that go on at Epicor, diversity is clearly not a top priority, and there’s an overall incredible lack of professionalism that weaves throughout their team. Lastly, the company is trying to build a digital skyscraper off of a pathetic foundation due to non-existent processes and an incredibly lean operations team. Figure it, hire the right people, out or y’all will collapse. It’s quite surprising how broken Epicor actually is on the inside.

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Epicor Software Response
1y
Thank you for your review. We appreciate you highlighting our positive work-life balance and flexible time off program. We're committed to continuous improvement and take your feedback seriously, especially regarding communication, leadership development, management style, and fostering a more diverse and inclusive environment. We believe in fostering a culture of trust and feedback. We'll be reviewing how to strengthen this process to gather the most valuable insights from employees. If you'd like to discuss your experience, we welcome the opportunity to connect with you by emailing recruiting@epicor.com.
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Glassdoor has 2,409 Epicor Software reviews submitted anonymously by Epicor Software employees. Read employee reviews and ratings on Glassdoor to decide if Epicor Software is right for you.