Epic reviews

3.3

52% would recommend to a friend

(6,062 total reviews)
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Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jun 22, 2020

Increasingly Authoritarian

Recommend
CEO approval
Business Outlook

Pros

Meaningful Mission; Work makes Real-World Impact

Cons

Increasingly cult-like culture, management is increasingly out-of-touch, doesn't communciate the why behind policy changes, and rules by decree; lower-level employees have no say in company policy, even though they'll repeatedly be told they were asked for their feedback in cryptic or hard-to-discover forums or communication channels

2.0
Jul 20, 2020
Recommend
CEO approval
Business Outlook

Pros

- Engaging work, challenging projects, autonomy and responsibility given from an early tenure. - Excellent health insurance - Opportunities to work with others outside your role - Real world, meaningful impact - Working with really smart and driven people - Very competitive pay - As a manager, you don't have to worry directly about budgets and can focus on the people aspect. - In terms of project direction and pulling people together in a customer crisis, mid-senior leadership is accessible, asks great questions, and removes barriers to fixing the problem (though the same cannot be said of internal issues)

Cons

Parental leave is barely over the legal minimum (2 weeks at 75% salary for first child, 2 weeks at 50% salary for second) I was a happy Epic employee for nearly 10 years, with parental leave being by far my biggest gripe, until COVID-19 came and changed everything. Overall, we moved mountains (as Epic should have) to ensure that the essential operations and tracking within our customers was available as quickly as possible, but the company was slow to respond to the ever-changing crisis with employees. The conservative course of action would have been to require all employees who can to work from home, and to bring people in for extremely limited reasons. However, the response has been that it's "culture" above everything including safety, which apparently means bringing employees back to campus as quickly as possible and skirting public health orders. When describing what this culture is, wishy washy statements about hallway conversations is the best that can be said. I could live with all of this if it weren't for the fact that communication and feedback about this issue has been sparse, dismissive, obfuscated, and sometimes it isn't happening at all. As a manager myself, I see that there are only a few people making decisions and disseminating information. Senior leadership shares once every few weeks (scheduled less than a week in advance) a Q&A session with management, where it has been specifically said "this is not the place to give feedback." There have been no town halls, Q&As or the like for non-managers, and it's not clear that other roles are receiving the same communication. During this meeting, it was asked who was responsible for giving this information to non-management, and the answer was "you." Historically, Epic has been very good about listening and talking through feedback. At the start of my career, when there was no parental leave at all, I was encouraged to contact someone in Benefits by my team leader at the time and talk over my concerns. I didn't love all the answers that I got, but I had an understanding of why they were made, and felt like my points had been documented. Epic's leadership is currently asking employees to trust them in ways that we would never had allowed 6 months ago. The CEO loves to quote Warren Buffet - "It takes 20 years to build a reputation and 5 minutes to ruin it." For me, I've had a wonderful decade at Epic, but it has taken a few short weeks to completely erode my trust.

2.0
Aug 4, 2020

Picking the wrong hills to die on

Recommend
CEO approval
Business Outlook

Pros

Good R&D experience across whole development life cycle. Generally working with capable and motivated co-workers. Excellent benefits.

Cons

Ungodly amounts of process and bureaucracy that stifles innovation. Leadership is increasingly digging their heels in on company "culture" at the expense of employee productivity and safety.

Viewing 22 - 24 of 6,062 Reviews

Glassdoor has 6,338 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.