Epic reviews

3.3

52% would recommend to a friend

(6,062 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

There's a strong culture of competence - people are pushed to be effective and do well. Depending on team, you can have a high level of independence, and are often able to affect change that goes beyond the immediate work assigned to you by your manager. There are bad managers, but lower-level management overall I'd say is above average. Managers are held to standards of employee happiness and are often held accountable if that slips. Great salary, benefits.

Cons

Epic's coronavirus policy has been pretty terrible. Upper management has at every turn been trying to reopen as early as they can, despite the rapidly surging cases in Madison. Up until now, they've always relented...but only at the very last second, giving people next to no warning or ability to plan. As of this writing, we are slated to come back within the next month. Folks who have compromised immune systems or other health conditions that put them at risk are able to get an "exemption". However, this "exemption" just means: -You get to come back in the last phase (a couple weeks later than the first phase) -You need to prove to the company that you have such a condition by emailing a group and having them audit you. This stance is virtually guaranteed to kill people. There has been a strong employee backlash, but instead of even having a dialogue about it, management has actively shut down any conversation. Internal forums which were being used to discuss this were shut down. Management's response is that we're supposed to email an internal list of folks to give feedback/questions/concerns. However, this group has been steadfastly unwilling to discuss or even offer answers to questions. The people I talk to who have sent emails to this group describe it as a black hole. So, as of right now, Epic is planning to adopt a policy that is very likely to kill people, and they are steadfastly refusing to even discuss it or do anything other than tell people to not talk about. Non-COVID cons: The culture tends to push people to work too much, even if individual managers do not specifically push people to do so (though those exist, too). Managers are often not deeply involved with the functional area that they oversee, which makes them often unqualified to do their jobs. Because developer managers often will not work in the area of code that you work in, they have no way of actually knowing how effective you are at development. Because of that, the process of rankings (which determine raises and internal opportunities) is deeply flawed. Transparency is pretty bad. The rankings process mentioned above is deeply shadowy and the rank-and-file get little insight into it. Decisions are often made by upper management without explanation.

2.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Great campus, generous benefits (except vacation), and you work along aide smart, driven people. Most of the work is independent and problem-solving focused.

Cons

The flat structure doesn’t allow for much professional growth. It also centralizes decision making to just a select few, which has lead to bizarre policy decisions (see forcing staff back to work during a pandemic). As the company has grown, its started to drown in bureaucracy and unnecessary processes. It’s also becoming increasingly clear upper mgmt doesn’t trust its employees at all and seems to actively take steps against them (see Epic bs Lewis Supreme Court case as an example of how far they’ll take their fight). It was a better company to work for when it was smaller.

4.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

- Working with incredibly talented, dedicated, competent, and motivated people - Teamwork, and all-hands-on-deck approach to customer problems - Varied and flexible work, responsibilities, and opportunities - Limited micromanagement - Many educational resources and chances to get involved in unique areas - Casual dress code

Cons

- Salary and compensation is a black box. Especially for work that falls outside the typical job role (aka project management or tackling large, customer-facing initiatives as a QAer still pays like just a QAer) - Upper Management is caught in the past and refuses to change. Working from home during COVID only came about after employee petitions and emails to the media bullied them into allowing it temporarily. Same for parental leave. - Vacation caps out at 3 weeks, regardless of tenure - No option for flexible work/work from home

Viewing 7 - 9 of 6,062 Reviews

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