Epic reviews

COVID-19 response has been disappointing. They are planning to bring all employees back between July-Aug, despite recommendations from public health authorities that we work remotely as much as possible. They don’t seem to care about employee health or safety. When employees have publicly (on an internal question forum) asked about the company’s COVID response/plan, questions they don’t want to answer are simply deleted. There is no transparency or trust from upper management. Your experience can depend greatly on your Team Leader. If you don’t stand up for yourself, you can easily become overwhelmed with the amount of work. You have to be in charge of advocating for your own work/life balance, but many (especially newer) employees feel like they can’t say no and easily become overworked. QA compensation is low for the number of different responsibilities we are expected to do.

Upper management is fully out of touch with employees’ concerns, to the point where it no longer feels like employee happiness is in any way a priority. Epic’s philosophy seems to be that employees are replaceable by new grads out of school, and tenured employees aren’t important to keep. Paid maternity leave is among the industry’s worst, vacation time is stingy, and the company’s “flat structure” is another way of saying that promotions don’t include pay raises, so there’s little meaningful career growth within the company. As other reviews have noted, the COVID response has thrown higher-ups’ disregard for employees into greater relief, with new hires forced to work from work for over a month despite training being virtual and the CEO declaring that parents need to start looking for childcare because the company policy won’t take school closures into effect. The overall culture of the company is toxic and anxiety-inducing, and management’s conviction that it should be maintained via in person work at a risk to employee health is indicative of a core flaw with how the CEO and other major decision makers see employees.