Great money, that's it - Customer Service Representative Yardi Systems Employee Review

1.0
May 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Money, nr of PTO , commute benefits, health care acceptable. Great training

Cons

Employee is not important, and that is made obvious. HR useless. Hard to have a fair conversation with management , especially if they need to improve on something. Guaranteed burnout , mental health issues exacerbated and your overall health is not a concern. Hard to schedule and take PTOS

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Yardi Systems Response
3y
Thank you for taking the time to write a review about your experience at our Cluj-Napoca location. It sounds as though you enjoyed the extensive training you received in your role as well as the competitive wages and comprehensive benefits we offer in Romania. Our Call Centers provides round the clock support for clients, and we appreciate that the schedule can be challenging at times. Employee happiness and well-being are very important to us, and we offer competitive time off (PTO/Vacation) and paid holidays throughout the year that we encourage employees to use for positive work- life balance. As a part of our benefit package, we offer an Employee Assistance Program to lend additional support with mental health challenges, as well as a large variety of other topics. We genuinely encourage anyone who has concerns or suggestions for improvements to reach out to their manager or Human Resources. We wish you all the best in your future endeavors.

Explore other reviews about Yardi Systems

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Private company small circle very relaxed

Cons

Low pay, no room for growth if you're young.

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Yardi Systems Response
4w
Thank you for sharing about your irvign experience. We strive to remain an employer of choice where each employee feels supported and valued and focus on paying in a fair and competitive manner. Employees have annual reviews with their managers to discuss goals and performance as well as opportunities for advancement based on contribution, and we often see healthy salary increases as our employees grow in their roles with Yardi and increase their subject matter knowledge. Wishing you all the best in your future endeavors.
2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

Cons

Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

7
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Yardi Systems Response
1mo
We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
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