Ok, but prepare for micro management and minimal direction - Associate Technical Account Manager Yardi Systems Employee Review

3.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Helpful colleagues, 90 % Remote, in office once per month w/ lunch provided, competitive pay

Cons

Extremely disorganized onboarding, training only useful if completed by corporate team, a lot of micro management, expected to log every thing you do -sending an email requires you to log at least five minutes and to paste said email into time keeping system. There isn't much room for growth unless you have 3-5 years to invest first. You are expected to lean heavily on an outdated library of information to complete work you were not properly trained to do. You will need to fend for yourself post training and you will not be set up to succeed due to having virtually no caseload...because you're new. You are still expected to reach monthly numbers regardless. Due to WFH, culture is diminished- though colleagues are nice, don't expect to make friends or hang out buddies.

avatar
Yardi Systems Response
3y
Thank you for taking the time to write a review about your experience in our Atlanta location. We are so glad to hear that you enjoy our hybrid work model, your supportive and helpful colleagues, and our competitive pay. Though some of your experiences are vastly different from what we hear from other employees, we take concerns seriously and value your feedback. Our Yardi trainers strive to set employees up for success by providing fundamentals and quality training material for each employee. Trainers are available to assist employees with questions and provide ongoing support so that each employee can feel confident as they train and learn about our software and protocols. Time spent supporting clients is logged so we can ensure that our clients’ needs are being met and that employees can best prioritize their deliverables. Logged time includes training, peer support, as well as personal time. When it comes to growth and career path options, we know that providing opportunities for training, learning, and advancement are critical for employee happiness and success! We strongly encourage employees to meet regularly with their managers to discuss their goals and find ways to be best supported, and HR has an open-door policy to provide additional support. We genuinely encourage anyone who has questions or concerns to reach out to their manager or our VP of Human Resources to discuss further.

Explore other reviews about Yardi Systems

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Private company small circle very relaxed

Cons

Low pay, no room for growth if you're young.

avatar
Yardi Systems Response
1w
Thank you for sharing about your irvign experience. We strive to remain an employer of choice where each employee feels supported and valued and focus on paying in a fair and competitive manner. Employees have annual reviews with their managers to discuss goals and performance as well as opportunities for advancement based on contribution, and we often see healthy salary increases as our employees grow in their roles with Yardi and increase their subject matter knowledge. Wishing you all the best in your future endeavors.
2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

Cons

Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

6
avatar
Yardi Systems Response
4w
We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
See reviews by: Helpful|Rating|Date|All