Beware of the Irving Call Center - Customer Service Agent Yardi Systems Employee Review

Great company culture, support, and growth

Low compensation compared to market average

Time off when you're able to get it.

If you are a high performer, be prepared to take on the workload of others. The company does not consistently hold underperformers accountable, which often leaves stronger employees constantly cleaning up the gaps. Hard workers tend to get burned out quickly. Work life balance is a significant challenge. It’s common to work through vacations, as you are expected to find coverage for your responsibilities while you’re away and reliable coverage is difficult to secure. This can create added stress both before and during time off. Overall, the environment may be manageable for someone who prefers a slower pace, but overachievers should be aware that their workload will expand without additional support. What is the most stressful part about working at the company? Lack of accountability for underperformers, which leaves high performers constantly left to fix their mistakes.