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      Xerox

      Engaged Employer

      Xerox reviews

      Customer Representative - Customer Service Representative Xerox Employee Review

      2.0
      Nov 3, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training, 40 hours guaranteed during training and very challenging work. In addition, benefits are vey reliable and tuition reimbursement a plus.

      Cons

      Not very professional, and schedule hours need to be revised. Needed proper and professional training such as materials to help with cue calls, and procedure to follow.

      Explore other reviews about Xerox

      5.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      Jun 24, 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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