Technical Support Advisor - Anonymous employee Xerox Employee Review

3.0
Aug 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement if the job is performed well and the general duties are not very tasking. Many fellow advisors are easy to get along with and pay incentives vary depending on the time of year.

Cons

The pay is low for the stress that is handled and skills that are expected of each person from day 1 isn't possible. The training is laughable and test preparation oriented not real work skill practice.

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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