Potential Nightmare - Customer Service Representative Xerox Employee Review

2.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good thing I ever saw out of this job is the people you work with can potentially be pretty outstanding. You'd almost always find someone with similar interests like you have which makes for good friendships outside the work place.

Cons

Depending on which site you work at, theres going to be a massive difference between what you are taught, and what the Operations Managers want you to do and it will get frustrating real quick. And almost no one except maybe your own supervisor will ever listen to any concerns voiced by you or your teammates.

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5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture and Xerox direction is excellent

Cons

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3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team to work with. people are helpful

Cons

Salary is low and depending on which tech you are, you will never learn new things

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