Pros
Xerox used to have a great internal structure that had sales people in sales roles and staff-type people in staff-type roles. Makes sense, right? They blew up their "principal" line of business in the summer of 2012 and things have spiraled downward internally ever since. Basically, anyone that had a pulse was turned into a salesperson whether they wanted to or not or had the proper skills to be successful. Several talented people have since left as the company continues to tout its "churn 'n burn" mantra (not figuratively, but literally... they want to squeeze people dry for a few years and then hire someone younger at a significantly lower salary.) The pros to working at Xerox now? You'll learn a lot about Managed Print Services, which has become a commodity instead of a valued service, but Xerox continues to be the perennial worldwide leader according to all 4 industry analysts. Honestly, I cannot think of a single other "pro," and I'm really trying to be fair here.
Cons
At the risk of sounding like a disgruntled employee, I'll simply encourage you to Google Ursula Burns. You'll find that the top search is "worst CEO" and she is, in fact, the perennial worst (or on the top 5 list... WORLDWIDE). The board is afraid to fire her (I won't mention why, but it's fairly easy to figure out), and she seems to have adopted Mark Hurd's old "lay people off to meet Wall St. expectations" philosophy whilst giving herself 7-figure bonuses each year. If you want to know more, read on.... Add to Ursula Xerox's "rebrand-the-old-to-make-it-new" strategy (they took Lexmark's "Print, Move, Manage" from 10+ years ago and call it NextGen MPS) and shockingly poor integration of its 2010 acquisition of Affiliated Computer Services, and you have an old American company with a LOT of potential that is, unfortunately, forever stuck in its old ways. And, unless you are of the personality type that loves to drink the Korporate Kool Aid, Xerox is not the place for you. If you don't buy into their NextGen shtick and their not-so-unique assessment team, Newfield IT, you won't fit it in and will be pushed out. Oh, and let's not even go down the path of senior-level sales positions turning into telemarketing positions that require time-intensive Salesforce.com focus and micromanagement the likes you've never experienced anyplace else. And then there's their back-end system, ValueQuix, which is 1980s technology used for ordering and delivery and works AGAINST employees trying to execute sales. And then there is the constant territory coverage wars between Xerox "direct," their "agent" accounts, and their Global Imaging (GIS) accounts... Xerox's largest competitor in many accounts is - and I'm not making this up - itself. I'll shut up now, but ask yourself: do I want to work for a company whose CEO is on multiple "worst CEO" lists year after year? Because stuff rolls downhill...