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      Xerox

      Engaged Employer

      Xerox reviews

      Sinking Ship - Bilingual Technical Support Agent Xerox Employee Review

      1.0
      Jan 22, 2020
      Bilingual technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      good people, friendly staff, lots of experience

      Cons

      It's a sinking ship. Massive layoffs in Canada and USA under the radar. Corporate raiders laying off people and transferring jobs Overseas. A lot of good people let go. Wage freezes, poor morale, and the CEO is only around for his own personal gain as a stooge of Carl Icahn. Empty promises of a transformation while he is cutting staff

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      5.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job for entry level customer service and easy to climb corperate ladder.

      Cons

      Managment team is difficult to work with

      2.0
      Jun 24, 2026
      Software technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company with solid benefits

      Cons

      Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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