So glad I left! - Attaché Technico-commercial Interne Menuiserie Et Second Œuvre Xerox Employee Review

1.0
Jun 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Great camaraderie between colleagues and lots of social events to help people bond. Middle management shield employees from wrath of senior executives too far removed from the business.

Cons

Declining compensation year over year. In my third year they reduced my commissions by 40%. When you lose an account, they charge you the original commissions on the deal even if you didn't sign the original contract. They push employees to sell their most profitable products even when the solution isn't a good fit for the customer. They encourage reps to refinance existing leases into longer terms with less expensive equipment. This allows them to finance a new deal for a lower monthly payment but the customer pays interest on interest and employees are trained on how to disguise this!This is one of the least ethical companies I have ever encountered. Sales contests are geared towards upper management by making the targets impossible for sales reps but all senior management is able to attend.

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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