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      All Good Things Must End - Outside Sales Representative Thomson Reuters Employee Review

      2.0
      Jul 28, 2009
      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products; respected, well-known name; financially stable; some wonderful employees. This is a company that has some very useful products and a strong demand. Lawyers get great benefit from using Westlaw and the books West publishes.

      Cons

      No professional growth or opportunity for advancement, average pay, and incompetent management, especially those in the small law firm segment. The new pay structure does not encourage over achievement. With a larger base salary and smaller commissions, sales reps are not motivated to do much more than necessary.

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      5.0
      Jun 26, 2026
      Attorney editor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good managers, and minimal micromanagement

      Cons

      Not great 401k or health insurance options for contractors, but that's par for the course

      3.0
      Jul 6, 2026
      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of wonderful benefits and the most competitive parental leave I have found in the US job market

      Cons

      Depending on the organization you work within, you could be working for leadership that expects sales reps to smooth over and fix every single mistake that is made. A lot of these mistakes are because they haven't yet recovered from acquiring new companies and they haven't absorbed CRMs and data correctly. There are many different teams to work with to get the simplest projects done. It feels like the companies values are really in place because they expect the employees to take responsibility for their lack of systems in place supporting them.

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