Amazing Coworkers, but a toxic company culture - Client Manager Thomson Reuters Employee Review

1.0
Jan 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Without a doubt, the best coworkers I have ever worked with. Everyone is thoughtful, funny, supportive, and caring. There is no competition--everyone tries to help everyone else for the best possible outcome.

Cons

Unfortunately, despite having such incredible, talented employees, the company does not want to invest in their employees and doesn't care about mental well-being. There is a focus on money and nothing else. Every November, the company "reorganizes," meaning no one is safe. There is little care or regard for people who have been there for decades, and they are often tossed aside. Morally, Thomson Reuters is reprehensible. Jim Smith, the CEO, isn't much better. He constantly uses awful corporate/political buzzwords that rarely mean anything. In 2018, there were massive layoffs. A ton of new positions were created, but so many people were unhappy with the corporate culture that they left. As a result, the company has a massive number of openings and people are aware they shouldn't work there. Customers were not happy with the changes. Employee morale is in the toilet--and everyone knows it. I could not recommend ever working at TR.

avatar
Thomson Reuters Response
7y
Thank you for your contribution. We are always looking at ways to make improvements and we thank you for your feedback.

Explore other reviews about Thomson Reuters

5.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits and great management

Cons

Annual reorganizations always led to shifts and uneasiness

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of wonderful benefits and the most competitive parental leave I have found in the US job market

Cons

Depending on the organization you work within, you could be working for leadership that expects sales reps to smooth over and fix every single mistake that is made. A lot of these mistakes are because they haven't yet recovered from acquiring new companies and they haven't absorbed CRMs and data correctly. There are many different teams to work with to get the simplest projects done. It feels like the companies values are really in place because they expect the employees to take responsibility for their lack of systems in place supporting them.

See reviews by: Helpful|Rating|Date|All