Good place to work but... - First Line Manager TP Employee Review

3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to begin as they have a lot of entry-level jobs. Good colleagues. Change to meet people from other countries. Payment on time, meal allowance and performance bonuses. Health and dental insurance for yourself and for spouse and children. Some jobs are fully remote.

Cons

High stress, high pressure and sometimes unachievable targets. Shifts can include nights, weekends, will include holidays. If you're in a managment position you will often find yourself working a lot of extra hours without compensation. You often feel unheard by upper management. Promotions within the company is difficult and often just into management positions. Non-negotiable salaries no matter how long you've been in the company, no actual raises just the rearrangement of bonuses disguised as raise.

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TP Response
10mo
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

Explore other reviews about TP

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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