Teleperformance - Verizon Fios Project - Columbus OH - Agent TP Employee Review

1.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

The training is a cake walk

Cons

Training does very little to prep you for the call center floor

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TP Response
8y
Thank you for sharing your opinion. We definitely make sure to equip our employees with the proper skills and training so they can assist and support customers efficiently. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Best regards.

Explore other reviews about TP

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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