Pretty good, but the bad things make it a place to avoid. - Customer Service Representative TP Employee Review

2.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

The people you'll worth with are, usually, pretty awesome. I had maybe one person the whole time I was there that I didn't like. Everyone else was wonderful to work with.

Cons

Benefits are pretty bad. No paid vacation for a year, no sick leave (ever), and 401(k) contribution is pretty bad. Health insurance will be revamped soon to meet ACA standards, but for the time being is really not a benefit. Schedules will flip on you with no notice. Being a third-party also means you're largely at the will of the client.

Explore other reviews about TP

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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