You will be treated badly- they do not care. - Customer Service TP Employee Review

1.0
Aug 15, 2020
Recommend
CEO approval
Business Outlook

Pros

They occasionally had a lady come in to sell sweets.

Cons

They treat you like crap. You’re not human, just another cog in the system. The hours are shit- you can be working til 12pm and they will keep giving you bad hours so that the employees they like can have the good normal hours. It’s 45 hours a week. 5 hours unpaid (lunch and breaks) and they’re all really short so if you want lunch, learn to eat fast. The staff will treat you like crap and speak to you like crap. Totally unprofessional environment. If you’re hired on agency they will drop you without 24 hours notice.

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TP Response
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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