Pros
Great franchisees, team members in store and work colleagues will get you through your month..barely
Cons
Easily the most toxic place I’ve ever worked, poison from the top down picking up the pieces from the incompetency of others. Outrageous orders giving from America to the uk and passed down to us. Franchisees work so hard are completely broken by the system but we have to be seen to try and increase sales and “protect the brand” Mentally and physically draining constantly overworked with packed schedules if this issue is raised we are then told we are bad at time management. Over 50 hours a week is the very minimum requirement to do your job on a weekly basis we are contracted for 39 with time in lieu for anything over however this is not adhered to by the office and we receive no time for excess hours worked. You are expected to be contactable by phone and email 8-8 Monday - Friday and 9-6 on weekends. You will get emailed late at night and on weekends all which have to be replied or actioned in some form lead to anxiety and sleepless nights. They do not include travel as part of work even though you are a FIELD consultant and by law your vehicle is considered your work place. Very petty childish behaviour from management treat you like dirt very petty fines for general wear and tear on equipment/vehicles they illegally withhold your pay cheque and keep your holiday entitlement. If I respected anyone I would not recommend this job for them as it is the most toxic environment you could imagine. Very high staff turnover on average somebody leaves every 3 months or they bully you and increase your work load to make you quit if they are not happy with your performance. On passing probation they require 3 months notice which leave you practically unemployable due to excessive length.