Good first job to build customer service experience. - Sandwich Artist/Manager Subway Employee Review

3.0
Aug 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Subway offers a lot of face to face customer interaction. This is great for building communication skills. There is a lot of team work involved within the store to make sure tasks are accomplished quickly while still maintaining a high level of customer satisfaction.

Cons

Starting off can be difficult as some customers do not appreciate you "learning" the ropes with their sandwiches. As a Manager, the stresses of the job are hardly worth the pay. There is also no health insurance or benefit packages offered. Some customers will also treat you as a second class citizen because you work in food service.

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I really like cold cuts

Cons

Once a customer broke the soap dispenser

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible scheduling, especially if your manager is willing to work around all their employees. You usually get a 50% discount that you can use once a day too.

Cons

Direct district management at this location does not know how to manage people. He will not really do anything to help or assist until his supervisors look into his stores and what he does. He will shift blame onto any general manager he can, and if any district manager decides you are doing your job incorrectly or you need to adjust what you are doing, there will be little to no support in helping you become a better employee. It really can become a "popularity contest" when you work in store management. If you are a regular employee or shift lead, you won't really have any direct contact with district management.

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