Great company overall and Store Director was horrible in Chevy Chase - Skin Lead Sephora Employee Review

3.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

discount usage of product lots of gratis time off and scheduling is good training from brands

Cons

uniform store director unprofessional high turnover micro managed advancement minimal

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5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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