Not practicing what they preach - Operations Lead Sephora Employee Review

2.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of quick opportunities for advancement, lots of free product gratis, a lot of product knowledge very quickly, my colleagues who are licensed say they feel as though they gained 5 years of experience in 1 year.

Cons

They are not living “beauty for all” inclusive message they repeat often. I’ve had to apologize for my managers behavior for making fun of clients in front of clients, I’ve heard racist things, I had to apologize and comp two clients baskets for free because I felt so bad and ashamed after a manager made fun of a girl for having a disability and another for being “poor”

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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