Will kill your soul - Store Director Sephora Employee Review

2.0
Nov 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Gratis Life is great as the as your part of the "In" crowd, even if you are unethical. Good pay

Cons

Working hard will get you nowhere. It's extremely political. Little focus on cosmetics if you are in management. Constant change leads to many systems being introduced and having many glitches. They say they are a values company, that is not the case anymore except when you want to write someone up. RVP's have too much power and play favorites. High school atmosphere with tons of drama which starts at the corporate level and trickles down to the stores. Definitely a company in a culture crisis.

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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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